FAQ
FAQ’s
- Can I include my logo? Yes, and we encourage you to. The award will be more meaningful and personal if your logo is included. Take the time required to acquire good art for us to work with. We can include your logo in full color or engrave it. Costs involved depend on the process used but on average a $50 set up will apply, plus the run charge of $3-$6 to put the logo on the selected award.
- What is the difference between simulated walnut and solid walnut? Solid walnut is solid wood. Simulated walnut is pressed particle board with a veneer coating. Solid walnut provides a much higher quality award. Simulated walnut provides an economical alternative, however it will not hold up nicely through time. We also carry a variety of simulated finishes included colored marble look boards and the very sleek modern look of solid black. In addition to solid American walnut, we carry clear cherry, red alder, high gloss piano rosewood and high gloss piano black.
- How much engraving will fit on my award? There are many factors we can adjust to make just about any message fit on any product. The message is the most important part of your purchase, so take the time to craft your message. We are here to help if you need it. Most of our products include either 45 characters or 100 characters of engraving. Many products have room for a larger message. The cost to add engraving over the 45 or 100 included is $0.25 per letter. Just submit your message and we will advise you of any additional costs before we proceed.
- What colors are available? There are lots of colors available however there are two color combinations that are the most popular. Black background with gold letters or Gold background with black letters are the two most popular selections. The black/gold combination is the easiest to read, most contrasting and provides a look which matches any décor. The gold/black combination provides a traditional look. Other selections, which provide gold lettering, are: red, burgundy, green, brown, blue, purple and white. You may also select silver lettering on black, red, blue, green or maroon. If you want to include your logo in full color we recommend white, silver or gold plates to allow for the best results.
- How do I pick my fonts? We strongly suggest you allow us to select your fonts. We are trained to make your message look its best by utilizing different fonts. If you would like to select your own fonts, then you will need to layout your text in the appropriate font and email it in for us to match.
- How much does engraving cost? Most products include some engraving. Additional engraving is $0.25 per letter. Plastic or acrylic engraving is $0.40 per letter. Hand engraving ranges from $0.75 - $5.00 per letter.
- What formats can you accept electronically? We accept high resolution formats of .jpg, .tif, .bmp, .pdf, and .cdr Some electronic files will require additional art charges to make them useable. Graphics embedded in documents such as ppt, .doc, .xls or .wpd will incur additional charges.
- Why is it important to include the date? If actual start or end dates are not appropriate, we suggest including the presentation date. Even just the year is better than no date at all. In years to come the recipient will appreciate being able to look back and know when they were recognized for their outstanding achievements.
- How long will it take to get my order? Normal production time is 7-10 days which allows time for a proof. Generally we ask for 5 days from proof approval. We have rush service available to meet your needs. We also offer in store pick up to save on shipping time and costs. Same day and next day service is available on most of our products.
Yes, and we encourage you to. The award will be more meaningful and personal if your logo is included. Take the time required to acquire good art for us to work with. We can include your logo in full color or engrave it. Costs involved are $50 (P) per color to set up plus any applicable art charges.
We accept high resolution formats of .jpg, .tif, .bmp, .pdf, and .cdr - Some electronic files will require additional art charges to make them useable. Graphics embedded in documents such as ppt, .doc, .xls or .wpd will incur additional charges.
Solid walnut is solid wood. Simulated walnut is pressed particle board with a veneer coating. Solid walnut provides a much higher quality award. Simulated walnut provides an economical alternative, however it will not hold up nicely through time.
There are many factors we can adjust to make just about any message on any product. The message is the most important part of your purchase, so take the time to create your message. You write the perfect message for your award and we will take care of making it fit on your selection.
There are lots of colors available however there are two color combinations that are the most popular. Black background with Gold letters or Gold background with Black letters are the two most popular selections. The Black & Gold combination is the easiest to read, most contrasting and provides a classic look which can match any decor. The gold/black combination provides a traditional look, however readability is greatly reduced. Other selections, which provide Gold lettering are: Red, Green, Purple, Burgundy/Maroon, Brown, Blue and White. You may also select Silver lettering on Black, Red, Blue, Green or Burgundy/Maroon.
We strongly suggest you allow us to select your fonts. We are trained to make your message look its best by utilizing different fonts. If you would like to select your own fonts, then you will need to layout your text in the appropriate font and e-mail or fax it in for us to match.
Click here to see a list of our most popular fonts and sample engraving.
We offer many services including Laser and Diamond Drag Engraving, Vinyl Prints, Full Color Sublimation and more.
Click here to read about the individual services we provide.
Most products include some engraving. All plaques include 100 letters. Additional engraving is $0.24 (P) per letter. Plastic or acrylic engraving is $0.40 (P) per letter. Hand engraving is $0.50 (P) per letter.
If actual start or end dates are not appropriate, we suggest including the presentation date. Even just the year is better than no date at all. In years to come the recipient will appreciate being able to look back and know when they were recognized for their outstanding achievements.
In an effort to be more watchful and environmentally conscious we prefer to offer web links to all of our catalogs. Please feel free to send a request e-mail to Sales@allogram.com with Catalog Request in the Subject line, and our team will be happy to assist you. If you are still interested in printed catalogs please send us an e-mail request as well to let us know your catalog preference, name and address you would like them delivered to.
More Questions?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.